
Once that loads up, enter the following command (replace Paste the command to get the package folder Solution 3: Disable the Antivirus.
Press Winkey + X and select ‘ Command prompt (Admin)’ or ‘ Windows Powershell (Admin)’. Once you’ve booted up your system, do the following: In such a case, you’ll have to delete the folder in Safe Boot. Solution 2: Fixing Cortana’s Package FolderĪ corrupt package folder might be stopping the file from running. If it prompts you with an update, do update your system. Therefore, starting with the easy task, try updating your Windows if you haven’t. The User Interface has not been perfected yet and it requires constant updates from its manufacturer which it’ll only get if you update your Windows. Now, it is time to get into the solutions: Solution 1: Update Windows to the Latest BuildĪs we mentioned earlier, an outdated Windows could be the cause of this. Also, run the SFC command and then the DISM command. Occasionally, the reason the file is being suspended is a corrupt Cortana package folder which means you’ll have to delete it.īefore proceeding with the solutions, restart your system. The UI is not perfect and it needs constant updating. If you haven’t updated your Windows for quite some time, then this could potentially be the factor of the file being suspended. If you are using a third-party antivirus, you are most likely to see the file suspended because your antivirus is trying to stop it.